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Direct Debit

Direct debit payments allow organisations to collect recurring payments. To add direct debit as a payment method, click Add payment method and select Direct Debit. Choose the country, that is set to United Kingdom as default and select the payment provider from the dropdown as direct debit (UK BACS), GoCardless, SmartDebit, etc.

Direct debit Payment method gif

Direct Debit (UK BACS)

If you select direct debit (UK BACS), then add information for the following fields.

FieldDescription
NameName of the payment gateway i.e. Direct Debit (UK BACS).
ApprovalApproval as yes or no before collecting payments by direct debit.
NotificationsNotification email before a submission is sent or if it has an error.
Collection FormattingName and format of the file being uploaded.
Service User NumberUnique six digit identifier allocated to collecting payments by direct debit.
Receipt book numberBook number as hidden, optional or required.
Received byName of receiver as hidden, optional or required.
Minimum amountMinimum amount to be paid via the payment provider i.e. pound 1.
Lead TimeMaximum time that must be allowed for a new credential to be setup before it can be used, set to default 7 working days.
Monthly Collections RestrictionAny dedicated payment days to receive the payment monthly or not.
Weekly Collections RestrictionAny dedicated payment days to receive the payment weekly or not.
Accessible to/restrict rolesUsers that can access the payment provider i.e. Admin or Finance manager.
Allowed currenciesThe currency used in the payment provider e.g. GBP or USD.
Custom FieldsAny additional field for the payment provider as hidden, optional or required.

GoCardless

If you select GoCardless, then add information for the following fields.

FieldDescription
NameName of the payment gateway i.e. GoCardless.
EnvironmentType of environment used.
Access TokenToken created in the GoCardless developer section.
Mandate DescriptionA short description that may appear on the bank statement of your donors.
Receipt book numberBook number as hidden, optional or required.
Received byName of receiver as hidden, optional or required.
Minimum amountMinimum amount to be paid via the payment provider i.e. pound 1.
Monthly Collections RestrictionAny dedicated payment days to receive the payment monthly or not.
Weekly Collections RestrictionAny dedicated payment days to receive the payment weekly or not.
Accessible to/restrict rolesUsers that can access the payment provider i.e. Admin or Finance manager.
Allowed currenciesThe currency used in the payment provider e.g. GBP or USD.
Custom FieldsAny additional field for the payment provider as hidden, optional or required.

SmartDebit

If you select SmartDebit, then add information for the following fields.

FieldDescription
NameName of the payment gateway i.e. SmartDebit.
EnvironmentType of environment used.
UsernameUsername to authenticate the SmartDebit payments.
PasswordPassword to authenticate the SmartDebit payments.
Service User NumberUnique six digit identifier allocated to collecting payments by direct debit.
Receipt book numberBook number as hidden, optional or required.
Received byName of receiver as hidden, optional or required.
Minimum amountMinimum amount to be paid via the payment provider i.e. pound 1.
Lead TimeMaximum time that must be allowed for a new credential to be setup before it can be used, set to default 7 working days.
Monthly Collections RestrictionAny dedicated payment days to receive the payment monthly or not.
Weekly Collections RestrictionAny dedicated payment days to receive the payment weekly or not.
Accessible to/restrict rolesUsers that can access the payment provider i.e. Admin or Finance manager.
Allowed currenciesThe currency used in the payment provider e.g. GBP or USD.
Custom FieldsAny additional field for the payment provider as hidden, optional or required.